Thank you for shopping with SG LIVINGS. This Shipping Policy explains how we process and deliver orders placed through www.sglivings.com

1. Order Processing

Orders are normally processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume, weekends, public holidays, and other operational factors.

You will receive order or shipping confirmation where applicable.

2. Delivery Times

Estimated delivery times may vary depending on the destination and shipping method selected at checkout.

Delivery estimates are not guaranteed and may be affected by:

• Courier delays

• Weather

• Public holidays

• Customs clearance

• Incorrect address information

• High-volume periods

• Other circumstances outside our control

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping fees may vary depending on:

• Delivery location

• Order size or weight

• Shipping method

• Promotional offers

4. Tracking Information

Where tracking is available, tracking information may be provided after your order has been shipped.

Please allow some time for the courier's tracking system to update after dispatch.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply before the order can be reshipped.

6. Delayed Orders

If your order has not arrived within the expected delivery timeframe, please contact us.

We will work with the relevant delivery provider to investigate the shipment.

7. Lost or Damaged Packages

If your package appears to have been damaged during delivery, please contact us promptly and provide photographs of the package and product where possible.

For packages reported as lost, we may investigate the shipment with the relevant courier before determining the appropriate resolution.

8. International Shipping

If international shipping is offered, customers may be responsible for applicable customs duties, taxes, import charges, or other fees imposed by the destination country.

These charges are generally outside SG LIVINGS control.

9. Delivery Address

We currently deliver to locations supported by our available shipping options at checkout.

Shipping availability may vary by product and destination.

10. Contact Us

If you have questions about shipping or your order, please contact:

SG LIVINGS
Website: www.sglivings.com
Email: sglivingco@gmail.com